Finding the right support makes all the difference

October 24, 2018 | News

When I learned about the TOP program, I thought it was something our organization could benefit from. We are COR certified [Certificate of Recognition], but still there are improvements we can make. We want to create more safety awareness for our staff and empower them to say no to unsafe work.

When we go through a COR audit, we are left with a lot of homework, and often on our own to find solutions. Through TOP, and with support from SafeCare BC, we are able to bounce ideas around, and can lean on their expertise to let us know we are on the right track. Searching for reliable resources and tools that are relevant to our sector can be challenging, but even more difficult when you’re trying to do it on your own.

Our injury rates have been going down, but we want to reduce them even further. The challenge for our workers is the changing physical environment depending on the client. In long-term care, homes are built with care staff in mind. In home care, they are set up for the clients, not the staff. Access to equipment is also a challenge, because it often takes time from the initial assessment to when the equipment arrives.

If you want to lower your injury rates and the costs associated with it, this is a good way. It’s just the beginning, but I’m confident that being part of TOP will make a big difference for us, and I would encourage other organizations to understand how TOP can help their organizations.

Director of Home Care, Lower Mainland

SafeCare BC will be recruiting a new cohort of TOP participants, beginning in January. For more information on the program, contact Mavis Gibson at