Frequently Asked Questions

How do I complete a purchase?

  1. Log into your Learning Space account.
  2. Click Explore to search the catalogue.
  3. After you find an item that you’d like to purchase, click Add to Cart.
  4. Click the shopping cart at the top of the page. Check that the quantity and assignment options are correct. If they are not, make the necessary adjustments and then click Update
  5. Click Proceed to Checkout.
  6. Check that your billing information is correct and enter your credit card details. 
  7. Click Place Order. 

How do I assign a course to another person?

If you have purchased a course on behalf of another person, follow the steps in the video below to assign it.

I have a coupon code. How do I use it?

  1. After you have added an item to your cart and clicked Proceed to Checkout, scroll to the bottom of the page. Click Apply Discount Code.
  2. Enter the coupon code into the textbox. Click Apply Discount. 
  3. You will then be able to see the discount in your order summary.
  4. If applicable, enter your credit card details to cover the remaining balance.
  5. Click Place Order to finalize the purchase. 

Where do I find the certificates I earned in the old system?

  1. Log into your Learning Space account and click on My Learning. Any certificates you earned in the old system will be listed under Current Learning.
  2. Click on the course that you’d like to see the certificate for. It should say Unlock Certificate at the end of the name.
  3. Click the View Certificate button. The certificate will download to your device. 
  4. The certificate will now appear in your list of My Certificates. 
  5. From your My Certificates, you can re-download your certificates at any time.