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Programs & Services

Programs and Services

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Leading from the Inside Out
Leading from the Inside Out waitlist
  • "This program is great and well facilitated. I hope that more healthcare leaders can have the opportunity to participate in this kind of program."
  • "This is a good program and especially helpful to have other participants in the same field of work."
  • "I thought Callie did a great job at providing opportunities for everyone in the group to open, honest and to share their valuable experiences with others."
  • "Working with the other leaders was the most rewarding – to hear other leaders and their struggles and together coming up with self-care strategies to better cope with work-life balance"
Guidelines & Regulations

Guidelines and Regulations

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WorkSafeBC’s healthcare and social services planned inspection initiative focuses on high-risk activities in the workplace that lead to serious injuries and time-loss claims.
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WorkSafeBC is releasing a discussion paper with proposed amendments to the Current Rehabilitation Services and Claims Manual that guide wage rate decisions related to short-term and long-term disability compensation. Recommended amendments include: These changes may affect your claims costs. Click here to view the proposed changes and offer feedback to WorkSafeBC – The deadline is 4:30 p.m. on Friday, […]
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Safety Month - May 2024

Mental Health

Taking care of your mental health is just as important as your physical health. Conditions such as stress, anxiety, and loneliness can negatively impact your overall well-being.

Continuing care staff work in long-term care and home care and support. They are passionate and hard-working, yet their work can be challenging and stressful. They also have some of the highest injury rates of all workers in BC. That’s why continuing care staff need to take care of themselves so they can take care of others. We asked care providers to tell us how they take care of themselves. And they did. Below is an image that shows the most common words shared. The larger the word, the more often it was repeated.

What can you do?

Check out our mental health resources and videos, highlighting why caregivers must consider their mental health and care for themselves. Share these resources at team meetings or before training sessions.

What can leaders do?

  • Higher stress levels are associated with increased healthcare and disability costs, absenteeism, turnover, and reduced productivity.
  • Workplaces with positive work environments have better organizational performance regarding health and safety and outcomes for residents and clients.
  • Healthy organizational cultures nurture employee well-being, engagement and performance.

Have questions about this month's topic? Ask us!

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Mental Health

Featured Resources

Starting at $35
In this self-paced online course, you’ll learn how stress works; how it impacts your thoughts, feelings, and actions; and evidence-based strategies for enhancing your resiliency at home and in the workplace.
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Starting at $20
There is growing evidence of the global impact of mental illness. Cutting across age, gender, education and social strata without prejudice, mental disorders are among the most important contributors to the burden of disease and disability worldwide - and we will see continued dramatic increases in mental illness if action is not taken.
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As a SafeCare member, your voice counts. We want to hear from you. I invite you to take our annual member survey. In the time you can make yourself a coffee or brush your teeth, you can complete it. Don’t believe us? Take the survey to find out.  Your feedback helps us understand the health […]
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As a SafeCare member, your voice counts. We want to hear from you. I invite you to take our annual member survey. In the time you can make yourself a coffee or brush your teeth, you can complete it. Don’t believe us? Take the survey to find out.  Your feedback helps us understand the health […]
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Mental Health

Videos

Continuing care workers experience violence frequently in the course of their work. Hear about the impact of workplace violence, and the need for caregivers to take care of themselves mentally, so they can take care of others.
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Continuing care workers have some of the highest rates of workplace injury compared with all other occupations in BC. Caregivers talk about the impact of injury.
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Care givers share the emotional impact of their work, and why being aware of mental wellness is important.
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Mental Health

Web links

This website is an online platform of free online mental health resources and webinars designed for healthcare workers. Created in a partnership by SafeCare BC, the Canadian Mental Health Association BC Division, and the Ministry of Mental Health and Addictions
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This document summarizes a large literature on theory and evidence about factors associated with better or worse morale, burnout, and satisfaction in work. It also cites a growing number of health care organizations that are innovating in pursuit of joy in work, and often getting significant, measurable results. (Institute for Healthcare Improvement)
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Options for helping a co-worker whose mental health may be at risk. (Mary Ann Baynton)
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Mental Health resources

This webinar will provide you with a strategy for making it easier to participate in difficult conversations and respond to the difficult questions that often arise in healthcare settings. Exploring the VERS method (VERS: validate, explore, respond and share)
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April 3rd @ 9:00am to 10:00am
Join us the April's continuing care sector leadership roundtable - Talking about the importance of personal boundaries.
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Use this template to build your monthly budget.
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We are all complex individuals and supporting neurodiversity should be in conjunction with supporting the needs of everyone on the team; drawing on her journey and expertise, she will delve into the importance of communication and how simple adjustments can foster production, retention and team culture.
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Lisa Lewis, the founder of MindMosaic Inclusive HR, is a seasoned professional with over twelve years of extensive experience in human resources and management. Her proven track record includes resolving complex problems, implementing change management for HR initiatives, and contributing to organizational development.
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The Working Mind for Managers and Leaders Workshop
SafeCare BC Training Centre - Burnaby
September 24th @ 8:30am to 4:30pm
Starting at $35
September 24th @ 8:30am to 4:30pm
SafeCare BC Training Centre, Burnaby
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The Working Mind for managers and leaders Workshop
SafeCare BC Training Centre - Burnaby
April 9th @ 8:30am to 4:30pm
Starting at $110
April 9th @ 8:30am to 4:30pm
SafeCare BC Training Centre, Burnaby
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In this workshop, Joe Roberts draws on personal experience and the science behind burnout and high performance.
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The Working Mind for Employees Workshop
Zoom
March 12th @ 9:00am to 2:00pm
Starting at $110
The Mental Health Commission of Canada (MHCC) has customized The Working Mind to best align with the lived experience of staff in a care giving role.
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This poster provides a quick overview of the services offered by the Care for Caregivers and Care to Speak websites.
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Care2Listen aims to reduce stigma around mental health in the healthcare profession and shed light on the difficulties caregivers face, while also providing accessible resources and support for those who need it.
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This peer support service provides free, unbiased and confidential peer mental health support to ALL healthcare workers. Phone and online chat are available. The service is a part of the Care for Caregivers website.
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Psychological Health and Safety Standard (CSA-Z1003-13) is a document that outlines a systematic approach to developing and sustaining a psychologically healthy and safe workplace. It focuses on mental illness prevention and mental health promotion.
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Created in partnership with Ottawa Public Health, with adapted content from the Mindful Employer, this series of short animated videos aims to raise awareness around the evidence-embedded 13 factors that can impact the mental health of employees in the workplace and encourage conversations on ways to promote psychologically healthy and safe.
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Program planning resources to support worker well-being and decrease the risk of work-related psychological injury or illness.
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Guarding Minds is a tool for employers to effectively assess and address the psychosocial factors known to have an impact on organizational health, the health of individual employees, and the financial bottom line
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The bullying and harassment resource tool kit helps employers and workers to understand their legal duties, and to prevent and address bullying and harassment in the workplace.
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This document contains a step-by-step guide for developing reporting procedures for workplace bullying and harassment, as well as sample procedures and a sample complaint form.
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This presentation will walk you through the core componenents of self-compassion and explore the benefits of cultivating self-compassion.
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Emotional intelligence is our ability to identify and manage our own emotions and reactions - and includes our ability to identify and respond appropriately to the feelings of others.
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In this webinar, you will learn about Confident Parents Thriving Kids Behaviour, what you can expect from the program and how to enroll.
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Learn about the emotional side of coping with grief and change
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Don’t miss the opportunity to learn specific resources such as daily self-care plans, just-in-time techniques and strategies for maintaining healthy coping strategies.
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This webinar provides an overview of the principles of psychological first aid, including what collective care means and how you can help others responsibly.
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During this 1-hour webinar, participants will learn more about acute and chronic stress and explore effective stress management strategies, especially for caregivers.
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In this interactive, reflective webinar, participants will learn practical strategies to help them de-escalate situations in which patients and family members are distressed.
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Learn to n identifying burn-out and vicarious traumatization red flags and get recommendations to support better and understand your teams.
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Learn about the mental health tools and resources that are available for leaders to help support workers and themselves, as well as the actions employers can take to promote psychological safety in the workplace.
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Learn practical strategies on how to support neurodiverse employees and colleagues to be successful on their job.
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. Learn about the signs and symptoms if someone is struggling, strategies for maintaining positive mental health, and the tools and resources available for workers to take care of themselves and to promote psychological health and safety in the workplace.
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Based on teachings from the BounceBack®: Reclaim Your Health program (a free CBT coaching program for Canadians experiencing mild to moderate anxiety or depression), this webinar will cover key skills practitioners can use to pause and reflect on their own well-being. Topics discussed will include:
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This workshop is designed to provide knowledge, increase understanding, develop ideas and strategies for responding to trauma.
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During this webinar, you will learn a simple three-step model that be used to respond effectively to distress.
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This session will explore some common suicide myths, how to use destigmatizing language when talking about suicide, and some essential tools to respond to someone who discloses thoughts of suicide.
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Workers may experience both vicarious trauma and vicarious resilience at the same time. This webinar explores how to mitigate the impacts of vicarious trauma.
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In this webinar you will learn about mental health stigma, and a compassionate approace to reducing stigma.
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The Working Mind for Managers and Leaders Workshop
SafeCare BC Training Centre - Burnaby
November 22nd @ 8:30am to 4:30pm
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Starting at $35
Increase your awareness of mental health, reduce stigma and other barriers to care in the workplace & encourage mental health conversations by transforming the way participants think and talk about mental health and mental illness.
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Learn why visitors may experience different emotions as restrictions are lifted and be able to respond appropriately if confronted.
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The idea is to consider the middle day of the week- WEDNESDAY as the day of wellness at workplace. The Site or Floor Manager to take the lead and do a particular wellness activity with their team members.
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In Health Care incivility among coworkers/different shifts/departments can cause workers a great deal of stress and hostility in the workplace. There is a culture in healthcare that is a ‘sink or swim’ mentality rather than a working together and helping each other out. I have worked in healthcare for 27 years as a care aide.
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Based on the 8 pillars of Holistic Health (Emotional, Financial, Social, Spiritual, Occupational, Physical, Intellectual, Envirnomental) Research has shown that Long Term Care Workers are going to be particularly susceptible to getting sick as they have been functioning in a high state of stress and anxiety over the past two years.
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This session will address the relationship between stress and fatigue and what you can do to help maintain your health, your relationships, and your sanity!
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Learn why healthy sleep matters and how it impacts overall health and performance.
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Bullying and incivility are significant problems in workplaces, homes, schools, and online. SafeCare BC and its members can play a role in creating safe, healthy, and civil workplaces.
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This webinar, presented by Dr. Heather Cooke, Rhonda Croft, and Trish Giesbrecht, discusses the importance of civility in the workplace and strategies that employers and staff can use to create a more collegial work environment.
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This presentation will walk you through the core componenents of self-compassion and explore the benefits of cultivating self-compassion.
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Learn specific resources such as daily self-care plans, just-in-time techniques and strategies for maintaining healthy coping strategies with our experienced specialists.
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Don't miss the opportunity to learn these practical strategies to increase self-awareness about boundaries with our experts.
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Use this template to develop a bullying and harassment policy for your organization.
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Learn to recognize when someone is intoxicated, exercise your right to refuse unsafe work and how to objectively document intoxication.
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This safety huddle will help you develop a Bullying and harassment policy for your organization.
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Learn about what bullying and harassment is and when to report it.
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Learn about what workplace incivility is, be able to identify your role and how to feel empowered to contribute to a positive work environment.
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Starting at $220
The Mental Health First Aid (MHFA) training course was developed by the Mental Health Commission of Canada to help people provide initial support to someone who may be experiencing decreasing mental well-being or a mental health crisis.
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Starting at $20
Bullying is defined as a repeated, persistent and continuous behaviour, as opposed to a single negative act. Generally, perceiving a power imbalance between the victim and the perpetrator, the victim feels inferior whether this imbalance is there or not.
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When a team member experiences workplace violence, the physical impacts may be easy to spot. But, workplace violence impacts healthcare professionals’ physical and mental health. Workplace violence can contribute to anxiety and sleep disorders among healthcare workers. Workers who have experienced emotional, physical, or sexual assault – or any other violent actions – are at […]
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On April 16, 2019, amendments to mental disorder presumption regulations under the Workers Compensation Act took effect.
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Dr. Heather Cooke has more than 20 years of experience working in dementia care in both a front-line and research capacity. Her current research focuses on the workplace relationships of front-line care staff, including workplace incivility and bullying. Heather’s work is supported by the Alzheimer Society of Canada, the Michael Smith Foundation for Health Research, and WorkSafeBC.
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News Story
Learning to take care
October 4, 2017
My name is Brooke. I’m a Licensed Practical Nurse and I work in Vancouver’s Downtown Eastside. It is one of the most beautiful and authentic places I have ever worked, but it has many challenges.
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We strive to empower those working in the continuing care sector to create safer, healthier workplaces by fostering a culture of safety through evidence-based education, leadership, and collaboration.
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