Staff Continuous Quality Committee

July 25, 2019 | Acts of Violence


Innovation Idea Details

Organization:
Normanna

Innovation Idea:
A committee designed to engage all staff in the development and implementation of new strategies to improve safety and care.

What workplace hazard does this idea address?
Acts of Violence

If other, please specify:
Committee,meeting,quality,impreovement

How does your idea improve workplace health and safety?
The Staff Continuous Quality Committee engages front-line staff and takes from their experiences to develop and improve policies and procedures related to safety.

The front-line staff are the ones who know the type of challenges they face on a daily basis, so it is pivotal to include them in discussions on how to make improvements.

How did you implement this idea?
The Committee — comprised of staff from various departments — meets monthly for about 30 minutes. The Committee provides a forum for staff to bring forward concerns and ideas in a way that’s proactive, improves quality, and enhances everyone’s safety.

Each department shares their own perspective and ideas to come up with solutions related to policies, procedures, and general safety.

A poster called the Quality Improvement Corner was also established to serve as a visual reminder for staff, residents and visitors.

What has been the impact on workplace health and safety?
Many improvement ideas continue to come from staff and the Committee has had a big impact on Normanna’s culture and engagement, because the staff know they are being heard and respected.

Cost & Resources

What was the initial set up cost?
Minimal

What are the on-going costs?
Minimal

Other staffing resources required: